Contractor responsibilities.

TB 9-4120-423-24

Contractor responsibilities.

a. Replacement parts. Only new or

repaired parts will be used as replacement parts

a. Headquarters, U.S. Army Communications

for warranted items.

Electronics Command and Fort Monmouth

b. Cost to Government. Replacements for

ATTN: AMSEL-LC-CCS-G-EC

warranted items will be furnished at no cost to the

Fort Monmouth, New Jersey 07703

Government.

DSN: 992-1716/0057 or commercial (732) 532-1716/0057

c. Return Item. Items covered by this

Business hours 0730-1600.

warranty will be shipped within 10 days of

receipt of failed item, unless agreement has been obtained

b. Removal/Installation Labor. The

from the Government for an alternate period.

Government is responsible for the labor for field removal

and reinstallation of components and parts.

d. Failure to deliver promptly. If failed parts

are not promptly replaced, the contractor will pay costs

c. Inspection of Equipment. Only trained or

incurred by the Government in procuring such parts from

qualified personnel that has knowledge of the equipment

another source. The Contracting Officer will determine

and its requirements will inspect the equipment for

when this applies.

non-conformance deficiencies

e. Warranty Performance Report.

d. Documentation of Equipment.

The contractor will prepare and furnish a warranty

The Government will fully document the cause, if

performance report in accordance with Data Item

known, and description of each defect. This information

DID DI-MNTY-81217of the contract as long as

will be provided with the returned part.

this warranty is in effect.

e. Packaging of Returned Items.

f. Unit Testing. The contractor will repair,

Returned items will be packaged in proper containers

rework or modify all parts reported by the warranty notice,

that will prevent shipping damage.

of the air conditioner used during testing to a like new

condition. The warranty of those items will start at the

f. Shipping Costs. The Government is

time the item is installed.

responsible for shipping costs for all items that are

defective through no fault of the contractor.

g.Warranty Coverage of Replaced or Repaired

Items. Supplies and parts that are replaced or repaired

Government Maintenance. The Government

during the warranty period will be covered through the

is responsible to perform normal care, servicing and

conclusion of the original air conditioner warranty.

preventative maintenance in accordance with the

requirements of TM 9-4120-423-14&P. See the

h. Shipping Costs. The contractor shall be

Maintenance Allocation Chart (MAC) in that manual

Responsible for the cost of transporting warranted items

to determine maintenance level that is approved to

returned for repair/replacement from the contractor repair

perform these tasks.

center back to the Government. Shipment will be made by

the same or more expedient means than the incoming mode.

Warranty Control Office Responsibility

The Government will assume risk of loss to the supplies in

The local Warranty Control Office (WARCO) serves as

transit to the contractor's repair facility and the contractor

intermediary between troops owning the air conditioners

assuming the risk of loss in the return of repaired/replaced

and WEDJ/Three C's, Inc. All warranty claim

items. Items while in the possession of the Contractor shall

actions will be processed through WEDJ/Three C's, Inc.

be governed by the "Government Property" clause, except

If WARCO not available contact Logistics Assistance

that loss, damage or destruction of warranted items caused

Representative (LAR)

by and occurring during rework, repair or retest shall be the

responsibility of the Contractor.

Alterations/Modifications

Alterations and modifications shall not be made unless

Government Responsibilities/Identification

expressly authorized or directed by:

This paragraph will identify the Government's

U.S. Army Communications-Electronics

responsibilities as they apply to this warranty contract.

Command and Fort Monmouth

The administrative functions relative to assuring that

ATTN: AMSEL-LC-CCS-G-EC

this warranty program is effective is:

DSN 992-1716/0057

COMMERCIAL (732) 532-1716/0057