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TM 9-4120-430-14
0070 00
SPECIAL AREA OF REQUIREMENTS
When limitations exist and adjustments or changes are required at different commands, theaters, or locations; these
conditions shall be identified. When the list of these exceptional conditions is extensive, it shall appear in the Warranty
Program appendix and referenced in the text.
REIMBURSEMENT FOR ARMY REPAIR
When it has been determined that the Army has made the necessary repairs and/or rework of a warranted item,
authorization to perform these repairs and/or reworks must first be defined and accepted by Environmental Systems, Inc.
and said repair must be advised in writing with an actual cost purchase order authorization to the Army Warranty Control
Office. When the repair has been authorized and accomplished, reimbursement by Environmental Systems, Inc. will be
done by an actual Army invoice submitted for payment.
CLAIM DENIALS/DISPUTES
It is understood that there will occur from time to time claim denial or disputes occurring from a warranty item claim.
When such a dispute occurs, the disputes clause of the base contract will be used to accomplish a resolution.
REPORTING
Reporting or recording action on a failed item shall be on DA Forms 2407/5504 following Army standard procedures as
defined in DA Pam 750-8. Contractor unique forms will not be used.
STORAGE/SHIPMENT/HANDLING
See TM 9-4120-430-14 for storage and packaging information pertaining to the total air conditioner.
Component Packaging. Individual components must be carefully packaged in appropriate containers that will
1.
prevent damage during shipment or storage.
Shipment. Shipment of failed warranty items shall not be made without direct authority from the supporting
2.
warranty control office. Notify WARCO. If local WARCO not available, contact your local LAR.
Handling. When special handling of warranty items is necessary because potential hazards exist or damage may be
3.
caused to the items or other items/equipment when improperly handled, instructions shall be provided.
END OF WORK PACKAGE
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